My Atea is the one-stop web portal for your digital journey, creating business value for you as a customer of Atea. It serves as the digital front end, providing you with all the relevant information and necessary actions you need along your journey. You can easily manage products and services based on up-to-date and transparent information.
My Atea offers you the following functionalities
- View order history
- Track & Trace deliveries
- Check and download invoices
- Create and follow tickets
- Analyze purchases and services with Power BI reports
- Chat with Customer Service
- Check the latest Atea news and events
- And much more
For whom is My Atea meant for?
My Atea is designed for all our customers' users. It offers a secure view of all relevant information for both end users and admin-level users. End users can easily track their own orders and create tickets, while admin users have access to all of the organization's information and reporting.
My Atea enhances the service with Atea by enabling self-service for all parties in your organization. As a user of My Atea, you can navigate seamlessly between different systems throughout your digital journey with Atea.
My Atea is your window to your organization's relationship with Atea
The information is available and up-to-date whenever you need it. As an admin user, you'll see all your organization's orders, invoices, tickets, service contracts, and reports. If you are an end user, you can view and track your own orders and tickets.
You have access to all our generic My Atea Power BI reports, covering hardware, software, and services, among others. With these reports, you can manage different sectors of the business and make decisions based on transparent and up-to-date information.
Welcome to Atea's digital journey!
By becoming a customer of Atea, you will receive access to eShop and My Atea.